Delivery time & shipping costs
Delivery
When your order is packed and ready for shipment, you will receive an email with a Track & Trace link with which you can track your order. You can also change your delivery time here if you are not at home. If you are not at home when the package is delivered, our carrier will first make an attempt at the neighbors. If this fails, a new delivery order will be scheduled.
Please note that delivery times might take longer due to Black Friday.
carrier
All packages are sent by DHL Parcel, Deutsche Post or bpost.
Shipping costs for your order
The shipping costs for your order are €4.95. If you order for €75 or more, we will ship your order for free.
Return costs for your order
The return costs of your order are €5.25 from the Netherlands and €5.95 from Belgium.
Not receiving emails?
It may take a few minutes before you receive an email from us. Did you really not receive anything? The emails may have ended up in your spam or junk mail. If that is not the case, please contact us.
The Netherlands
delivery time
Order before 10:30 PM: delivered within 1 working day.
Delivery is via DHL Parcel, Deutsche Post or Bpost. In general, delivery will take place the next working day. Unfortunately, we cannot guarantee the time of delivery.
postage costs
The shipping costs for your order are €4.95. If you order for €75 or more, we will ship your order for free.
return costs
The return costs of your order are €5.25 from the Netherlands
Belgium
delivery time
Order before 9:00 PM: delivered within 1 business day.
Delivery is via DHL Parcel, Deutsche Post or Bpost. In general, delivery will take place the next working day. Unfortunately, we cannot guarantee the time of delivery.
postage costs
The shipping costs for your order are €4.95. If you order for €75 or more, we will ship your order for free.
return costs
The return costs of your order are €5.25 from Belgium
Germany
delivery time
Order before 12:00 PM: delivered within 1 business day.
postage costs
The shipping costs for your order are €4.95. If you order for €75 or more, we will ship your order for free.
return costs
The return costs of your order are €5.25 from Germany.
More questions?
View frequently asked questions